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Frequently Asked Questions (FAQ)
What is the National Cleaners Association (NCA)?
The National Cleaners Association (NCA) is a trade association dedicated to supporting professional garment care businesses. Since 1946, NCA has provided insurance programs, education, compliance training, community networking, and advocacy for cleaners.
We are not just your association.
We are your insurance broker, giving you access to employee health, business coverage, workers’ comp, and voluntary benefit plans designed for cleaners.
We are your training department, providing OSHA and compliance training, couture pressing, spotting, and new AI-powered certification programs.
We are your business consultant, delivering tools like the Cost-Per-Piece Calculator, SmartCare Mirror, SmartCare Stain Scan, CX Coach GPT, and the NCA Business Intelligence Report.
We are your industry advocate, lobbying for fair regulations and protecting the future of dry cleaning.
We are your connector, building peer networks, hosting webinars, and creating opportunities to learn from one another.
We are NCA — your one-stop partner to protect, grow, and future-proof your business.
How do I become a member of NCA?
You can join online through www.nca-i.com by selecting a membership option, completing the application, and submitting payment. For assistance, contact info@nca-i.com or call 212-967-3002.
What insurance options are available to NCA members?
NCA members gain access to employee health benefits, business insurance, and voluntary coverage through World Insurance Associates. Workers’ compensation coverage is available nationwide, with New York members covered through Lovell Safety Group.
Does NCA provide employee benefit health plans?
Yes. The NCA Employee Benefit Health Plan provides affordable, tailored coverage for employers and their staff in the garment care industry.
What training and certifications does NCA offer?
NCA offers OSHA compliance training, couture pressing and finishing, spotting and stain removal, and AI-powered certification programs. Courses are available online, self-paced, and through live instructor-led sessions.
What AI tools are available to members?
Members receive access to practical AI tools including the Cost-Per-Piece Calculator, CX Coach GPT, SmartCare Mirror, Stain Detection tools, and the Business Intelligence Report to help run and grow their businesses.
Do members receive discounts on courses and events?
Yes. Members enjoy exclusive discounted rates on NCA training programs, certifications, and select events, along with access to member-only webinars and resources.
How does NCA support advocacy for cleaners?
NCA advocates for fair and practical regulations impacting the garment care industry. Members receive timely compliance updates, checklists, and lobbying support to protect their businesses.
Where can I find upcoming webinars and certification events?
Upcoming webinars, workshops, and certification events are listed on the NCA events calendar at www.nca-i.com. Members may also contact the NCA office for personalized recommendations.