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  • 23 Apr 2025 5:17 PM | Dawn Hargrove-Avery (Administrator)

    Printed Fabrics: Your Ultimate Guide to the Spring/Summer 2025 Fashion Trend

    Printed fabrics have surged to the forefront of fashion trends for Spring and Summer 2025, transforming everything from casual T-shirts to exclusive couture wear. Recognizing printed fabrics is simple—they typically display a slightly faded appearance on the reverse side due to their unique printing processes.

    Understanding Printed Fabrics: Dyes vs. Pigments

    Printed fabrics primarily utilize two distinct types of coloring agents—dyes and pigments. Dyes are soluble and penetrate deeply into the fabric fibers, ensuring long-lasting color vibrancy. Pigments, however, are insoluble particles bound to the fabric surface using adhesives, offering vivid yet sometimes less durable color options.

    Factors Influencing Color Fastness

    The durability of dye-based prints relies significantly on how well the dye bonds with the fabric fibers, the dye fixation methods employed, and how effectively excess dye is removed. Pigment prints' resilience is contingent upon the strength and adhesion of the binder used. Poorly bonded dyes or pigments can result in bleeding, fading, or crocking during everyday use or cleaning methods such as dry cleaning, wet cleaning, or stain removal.

    Essential Care Tips for Printed Fabrics

    To maintain your printed garments' appearance and longevity, follow these crucial care guidelines:

    • Pre-Inspection: Always inspect printed fabrics for existing damage before cleaning.

    • Testing: Pre-test stain removal agents on inconspicuous garment areas.

    • Dry Cleaning: Use a gentle cycle with solvent temperatures below 80°F to avoid dye or binder issues.

    • Heat Transfer Prints: Do not dry garments featuring decals when wetcleaned or laundered; avoid pressing or ironing these areas entirely.

    • Care Labels: Strictly adhere to garment-specific care instructions to prevent damage.

    Popular Fabric Printing Techniques Explained

    Understanding the different printing techniques helps you make informed decisions when selecting garments:

    • Direct Printing: Color and design applied directly using pre-dyed raised rollers.

    • Resist Printing: A wax-based substance applied to rollers creates a design that resists dye penetration, revealing the pattern upon wax removal.

    • Screen Printing: Dyes pressed through stencils or screens to create precise and detailed patterns.

    • Discharge Printing: Begins with dyed fabric; bleach applied via rollers selectively removes color to form patterns.

    • Pigment Printing: Uses pigments bonded to the fabric surface, offering durable, sharp designs.

    • Heat Transfer Printing: Decals transferred onto fabric using heat and adhesives, resulting in vibrant, detailed prints.

    Why Printed Fabrics Are Trending

    The Spring/Summer 2025 season embraces printed fabrics for their aesthetic versatility, artistic expression, and adaptability across diverse fashion styles. From runway couture to everyday wear, printed designs offer unmatched creativity and personal style statements.

    Stay ahead of the fashion curve by incorporating these trendy printed fabrics into your wardrobe, and ensure proper garment care to preserve your pieces' beauty and durability for years to come.


  • 23 Apr 2025 1:26 PM | Dawn Hargrove-Avery (Administrator)


    In an age of digital innovation and rising customer expectations, dry cleaning businesses have a unique opportunity to enhance customer loyalty and operational efficiency through hyper-personalization. By leveraging Artificial Intelligence (AI), dry cleaners can anticipate customer needs, tailor services, and deliver personalized experiences that resonate deeply. This blog post explores how hyper-personalization works, its benefits, and practical steps dry cleaners can take to integrate this powerful strategy.

    What is Hyper-Personalization?

    Hyper-personalization uses AI-driven predictive analytics to gain detailed insights into customer behavior, preferences, and habits. Unlike traditional personalization, which might simply greet customers by name, hyper-personalization predicts and proactively responds to individual customer needs, creating a genuinely personalized service experience.

    How AI Predicts Customer Needs

    Scheduling Predictions: AI analyzes customer behavior, such as recurring drop-off and pick-up schedules, to accurately predict future visits. Automated reminders and scheduling suggestions significantly enhance convenience and customer satisfaction.

    Event-Driven Reminders: AI can integrate local event data—such as weddings, corporate events, and holiday parties—to prompt customers proactively, encouraging timely dry cleaning of special garments.

    Customized Service Recommendations: AI identifies patterns, like frequent cleaning of formal wear or seasonal items, and offers tailored services like garment preservation, specialized alterations, or off-season storage.

    Adaptive Communication: AI adjusts communications based on real-time feedback, ensuring marketing messages remain relevant, engaging, and effective.

    Why is Hyper-Personalization Important for Dry Cleaners?

    • Enhanced Customer Loyalty: Personalized services demonstrate care and attention, fostering deeper customer relationships.

    • Operational Efficiency: AI-driven insights optimize staffing and resource allocation, reducing bottlenecks and improving workflow.

    • Revenue Growth: Tailored marketing significantly increases response rates, driving higher revenue.

    • Customer Retention: Thoughtful personalization makes customers feel valued, reducing churn and encouraging repeat business.

    Steps to Implement Hyper-Personalization in Your Dry Cleaning Business

    1. Collect and Organize Data: Gather comprehensive customer information, transaction history, garment preferences, local events, and feedback.

    2. Choose Appropriate Software: Select a CRM or marketing automation software with AI predictive analytics. Recommended options include:

    • CleanCloud POS

    • Geelus

    • Quick Dry Cleaning Software

    • SMRT Systems

    • SPOT Business Systems

    3. Develop Targeted Marketing Campaigns: Segment customers by behavior and preferences, creating targeted, personalized communications through email, SMS, or chatbots.

    4. Monitor and Optimize: Continuously track campaign performance metrics such as open rates and conversion rates. Use insights to refine strategies for maximum effectiveness.

    Embracing AI-driven hyper-personalization allows dry cleaning businesses to offer unmatched customer experiences, optimize operations, and significantly enhance profitability. By staying ahead with predictive analytics, dry cleaners can transform their customer service, positioning themselves as innovative leaders in the industry.


  • 16 Apr 2025 5:00 AM | Dawn Hargrove-Avery (Administrator)

    Week 5: Staying Competitive with AI – Learning & Adapting

    Goal: Teach dry cleaners how to keep up with AI advancements for long-term success.

    Lesson 1: The Changing Landscape of AI

    Key Takeaways:

    • AI tools evolve rapidly; staying informed is crucial.

    • Businesses that continuously adapt will maintain a competitive edge.

    • Example: New AI features can improve automation and efficiency over time.


    Action Step:

    • Research one new AI tool or feature that has emerged in the last six months.

    Lesson 2: Simple Ways to Stay Updated on AI Tools

    Key Takeaways:

    • Follow AI industry updates through:

      • Webinars and online courses

      • Industry blogs and newsletters

      • AI user communities

    • Testing new AI features keeps businesses ahead of the curve.


    Action Step:

    • Subscribe to one AI-related newsletter or join an online AI community.

    Lesson 3: Creating an AI Adaptation Plan for Your Business

    Key Takeaways:

    • AI adaptation is an ongoing process, not a one-time setup.

    • Key steps:

      1. Assess – Regularly evaluate which AI tools are working.

      2. Experiment – Try new AI features in a controlled way.

      3. Train – Educate yourself and employees on AI best practices.


    Action Step:

    • Create a simple AI adaptation plan using the template below.

    Week 5 Action Guide

    Step 1: Track AI Trends

    List 3 AI updates or trends you’ve recently noticed:

      Step 2: Set Up AI Learning Habits

      • Identify one source for AI updates (blog, podcast, webinar, etc.).

      • Set a goal to learn about AI once per ______ (week/month).

      • Consider joining an AI-focused business group.

      Step 3: Build an AI Adaptation Plan

      Use this template to stay on top of AI developments:

      Step Action
      Assess Review AI tools every ___ months.
      Experiment Test one new AI feature every ___ months.
      Train Schedule AI learning sessions every ___ months.


      AI isn’t just a one-time upgrade—it’s an ongoing journey. Businesses that remain curious, keep learning, and adapt to new AI tools will stay ahead of the competition.

      This concludes the 5-week AI series for dry cleaners. Ready to put AI to work in your business? Start implementing what you’ve learned today!


    1. 9 Apr 2025 5:00 AM | Dawn Hargrove-Avery (Administrator)

      Week 4: Combining AI Insights with Business Expertise

      Goal: Help dry cleaners blend their industry knowledge with AI’s analytical power.

      Lesson 1: Why AI Alone Isn’t Enough

      Key Takeaways:

      • AI provides data and automation, but human decision-making ensures its effectiveness.

      • Example: AI may suggest discounts based on sales trends, but you know your seasonal demand fluctuations better.

      • The best results come from combining AI insights with real-world experience.


      Action Step:

      • Identify one area where AI gives insights, but human expertise is needed for decision-making.

      Lesson 2: Using AI to Analyze Customer Trends & Sales Data

      Key Takeaways:

      • AI can track customer behaviors, such as popular services, seasonal trends, and repeat visits.

      • Examples of AI-powered insights:

        • Identifying peak business hours to adjust staffing.

        • Recognizing slow months to plan promotional offers.

        • Tracking top customers and sending loyalty incentives.


      Action Step:

      • Use AI (or POS reports) to analyze your past 3 months of sales and identify patterns.

      Lesson 3: Making Smart Business Decisions with AI Recommendations

      Key Takeaways:

      • AI suggests strategies, but business owners must decide the final course of action.

      • Example:

        • AI suggests increasing prices by 10% due to rising costs.

        • You evaluate customer sensitivity before making the change.

      • AI doesn’t replace experience—it amplifies it.


      Action Step:

      • Take one AI-generated recommendation and refine it using your business knowledge.

      Week 4 Action Guide

      Step 1: Identify Areas for AI & Human Expertise Collaboration

      List 3 AI-generated insights you currently use or want to explore:

        Step 2: Analyze AI-Generated Data for Trends

        • Run a report on customer orders for the past 3 months.

        • Answer these questions:

          • What is your busiest day of the week?

          • What service is most requested?

          • Are there patterns in customer behavior?

        Step 3: Make a Business Decision with AI Assistance

        Use AI insights to plan a strategy:

        AI Suggestion Your Expert Adjustment Final Decision
        Example: Increase prices in slow months. Adjust only for specific services. Implement a 5% increase for specialty cleaning.

        Next Week: Staying Competitive with AI – Learning & Adapting


      1. 4 Apr 2025 10:43 AM | Dawn Hargrove-Avery (Administrator)

        Week 3: Integrating AI into Daily Operations Without Chaos

        Goal: Ensure AI fits into existing dry-cleaning workflows instead of disrupting them.

        Lesson 1: Assessing Your Current Processes Before Adding AI

        Key Takeaways:

        • AI enhances efficiency but does not fix broken processes.

        • Identify gaps in your workflow before introducing automation.

        • Example: If AI sends automated order-ready texts, ensure your POS system reliably tracks completed orders.


        Action Step:

        • List 3 daily tasks that often cause delays or errors in your business.

        Lesson 2: Matching AI Tools to Business Tasks

        Key Takeaways:

        • Use AI where it adds value without complicating operations.

        • Common AI integrations for dry cleaners:

          1. Customer Service AI – Automated responses, appointment booking.

          2. Inventory Management AI – Supply tracking, order notifications.

          3. Marketing AI – Social media scheduling, email campaigns.

          4. Sales Tracking AI – Revenue trends, customer purchasing habits.


        Action Step:

        • Identify one AI tool that could improve a specific task in your workflow.

        Lesson 3: Implementing AI in a Step-by-Step Approach

        Key Takeaways:

        • Start small to avoid overwhelming staff and operations.

        • Example of gradual AI integration:

          1. Step 1: Automate text reminders for order pickups.

          2. Step 2: Introduce AI-generated marketing content.

          3. Step 3: Implement AI-based sales tracking for pricing insights.


        Action Step:

        • Choose one small AI-powered change to implement this week.

        Week 3 Action Guide

        Step 1: Identify Workflow Bottlenecks

        List 3 tasks in your business that frequently slow things down:

          Step 2: Select an AI Tool to Assist

          Match each bottleneck with a potential AI solution:

          Workflow Issue AI Solution
          Example: Customers call to ask if orders are ready. Example: AI-powered SMS notifications for order completion.

          Step 3: Create a Simple AI Integration Plan

          Fill in this workflow template for introducing AI:

          • Step 1: Select a task to automate ➝ (What AI tool will you use?)

          • Step 2: Test it manually before automating ➝ (What checks will you put in place?)

          • Step 3: Implement AI gradually ➝ (What will you track to measure success?)

          Next Week: Combining AI Insights with Business Expertise


        1. 1 Apr 2025 4:30 AM | Dawn Hargrove-Avery (Administrator)


          Creating a Successful Content Marketing Strategy for Your Dry Cleaning Business

          As a dry cleaner, you might think your business doesn't lend itself to exciting content marketing. But with the right approach, you can create engaging content that attracts new customers and keeps existing ones coming back.

          Know Who You're Talking To

          Think about who walks through your door each day. Are they professionals needing work clothes pristine? Families with special occasion garments? Environmentally-conscious customers?

          Once you understand your customers, you can create content that speaks directly to their needs—whether it's quick care tips for busy professionals or explaining your eco-friendly processes to sustainability-minded customers.

          Set Goals That Make Sense

          Before creating content, determine what you want to achieve. More local visibility? Highlighting a specialty service? Having clear goals helps focus your efforts.

          For most dry cleaners, realistic goals include increasing local awareness, demonstrating expertise in fabric care, and encouraging repeat business.

          Create Content People Actually Want

          The best content solves problems or answers questions customers already have:

          • "How to remove common stains at home (and when to bring them to us)"
          • "The real reason dry cleaning preserves your clothes longer"
          • "Behind the scenes: See how we handle your garments with care"
          • "Five things to look for in quality dress shirt pressing"

          These topics provide value while subtly highlighting your expertise.

          Keep It Simple and Authentic

          You don't need professional writers or expensive equipment. Authentic content often performs better than overly polished material. Take before-and-after stain removal photos on your phone. Record quick fabric care tips during slow periods. Share stories about rescuing a wedding dress the day before the ceremony.

          What seems ordinary to you can be fascinating to customers who never see behind the counter.

          Make It Easy for People to Find You

          Use words people actually type when searching for services like yours—practical terms like "same-day dry cleaning in [your city]" or "how to clean a wool coat." Include these naturally in your content.

          Local search terms are especially important since most customers come from within a few miles of your location.

          Share in the Right Places

          Focus your distribution efforts where they matter most:

          • Your Google Business Profile
          • Facebook or Instagram for before/after photos and quick tips
          • Email newsletters with seasonal clothing care advice
          • Local community groups or neighborhood apps

          Don't try to be everywhere—maintain a strong presence on one or two platforms.

          Learn What Works

          Pay attention to which content gets the most engagement. If stain removal tips get lots of shares but business updates don't, that tells you something important about what your audience values.

          Use simple tracking like website visits or comments to guide future content decisions.

          Let Customers Tell Your Story

          Your most powerful content often comes from happy customers. Encourage reviews and testimonials, and share stories of how you saved irreplaceable garments or solved stubborn cleaning problems.

          Customer stories build trust far more effectively than self-promotion.

          Be Patient and Consistent

          Content marketing works through consistency, not overnight miracles. Even posting simple tips once a week can gradually build an audience that sees you as more than just another dry cleaner.

          Remember that the goal is building relationships, not just transactions. When customers feel connected to your business through helpful content, they're less likely to switch to competitors based on price alone.

          The Cleaner's Roadmap:

          A Step-by-Step Guide to Mastering Content Marketing

          Images That Tell Your Dry Cleaning Story

          Great images can make all the difference in your dry cleaning business's marketing. Here are some photo ideas that will help potential customers connect with your services on a more personal level:

          Show the Magic of Transformation

          Nothing speaks louder than dramatic before-and-after photos. That wine stain that looks impossible to remove? Capture it before you work your magic, then show the spotless result. These visual success stories are perfect for social media where they often stop scrollers in their tracks.

          Pull Back the Curtain

          Most customers never see what happens after they drop off their clothes. Take them behind the scenes with photos of your careful spotting process or your team gently handling delicate fabrics. These glimpses into your world build trust by showing the human care that goes into each garment.

          Teach Through Visuals

          Create simple graphics explaining fabric care symbols or showing which household items should never be used on silk. When customers save and share these helpful visuals, they're spreading awareness of your brand while getting real value.

          Let Your Customers Speak

          A smiling customer holding their perfectly preserved wedding dress tells a more powerful story than any advertisement. With permission, share these moments along with their words about your service. These authentic endorsements resonate with new customers who see themselves in these stories.

          Make Offers Stand Out

          When you're running a special promotion, pair it with eye-catching visuals that reflect the offer—like a bright image of freshly pressed shirts for a business shirt special. Include clear text about the deal and when it expires to create a sense of urgency.

          Embrace the Seasons

          As seasons change, so do clothing needs. Show winter coats being carefully stored in the spring or fall sweaters being refreshed after months in storage. Seasonal content feels timely and relevant, making customers more likely to engage.

          Create Helpful Tutorials

          Short photo sequences showing how to fold a dress shirt properly or remove a makeup stain can be incredibly valuable to customers. These practical guides position your business as helpful experts, not just service providers.

          Highlight Your Green Practices

          If you use eco-friendly cleaning methods, show them in action. Photos of your biodegradable garment bags, energy-efficient equipment, or non-toxic cleaning solutions appeal to environmentally conscious customers who want to feel good about where they take their clothes.

          Introduce Your Team

          Put faces to your business by featuring team members with quick quotes about their expertise or time in the industry. These personal touches help customers feel they're dealing with real people who care, not just another anonymous service.

          Connect With Community

          Share photos from local events you've sponsored or charity initiatives you've supported. These images show you're invested in more than just business—you're part of the fabric of the community.

          Good visuals don't require professional photography. With today's smartphone cameras and some basic editing apps, you can create compelling images that tell your dry cleaning story in an authentic, engaging way.

           


        2. 26 Mar 2025 5:00 AM | Dawn Hargrove-Avery (Administrator)

          Week 2: Writing Effective AI Prompts for Maximum Efficiency

          Goal: Teach dry cleaners how to write precise AI prompts to get better results.

          Lesson 1: Why Vague AI Prompts Don’t Work

          Key Takeaways:

          • AI follows instructions exactly as given, so vague prompts lead to poor results.

          • Example of a bad prompt: “Write a social media post about dry cleaning.”

          • Example of a good prompt: “Write a Facebook post announcing our new VIP express service, emphasizing speed and convenience for busy professionals.”


          Action Step:

          • Write down 3 vague prompts you might use in your business and try to make them more specific.

          Lesson 2: How to Structure AI Prompts for Better Results

          Key Takeaways:

          A good AI prompt should include:

          1. Context – Explain what the AI is doing (e.g., writing an ad, responding to a customer, etc.).

          2. Details – Include relevant information (e.g., pricing, speed, benefits).

          3. Tone & Format – Specify if you want a casual, professional, or humorous tone.

          4. Call to Action – Tell the reader what to do next (e.g., “Book now!”).


          Action Step:

          • Practice rewriting a general prompt using this structure.

          Lesson 3: Step-by-Step Guide to Creating AI-Generated Marketing Content

          Key Takeaways:

          • AI can generate social media posts, emails, and even customer service responses if prompted correctly.

          • Example process:

            • Step 1: Define your goal (e.g., promote a new service, announce a special discount).

            • Step 2: Choose your platform (e.g., Facebook, Instagram, email, text message).

            • Step 3: Use a detailed prompt to generate the content.

            • Step 4: Review & personalize AI’s response before publishing.


          Action Step:

          • Use AI to generate a social media post for an upcoming promotion, using the structure from Lesson 2.

          Week 2 Action Guide

          Step 1: Identify Weak AI Prompts in Your Business

          List 3 prompts you currently use that could be improved:

            Step 2: Rewrite & Strengthen the Prompts

            Improve the prompts using the AI prompt structure:

            Weak Prompt Improved Prompt
            Example: "Write about our dry cleaning service." Example: "Write an Instagram post announcing our new same-day dry cleaning service, emphasizing convenience for busy parents. Include a call-to-action: 'Try it today!'"

            Step 3: Generate & Test AI Content

            • Use AI to generate content based on your improved prompts.

            • Review the output and refine if needed.

            • Post the best one on your chosen platform and track engagement.

            Next Week: Integrating AI into Daily Operations Without Chaos


          1. 19 Mar 2025 4:00 AM | Dawn Hargrove-Avery (Administrator)

            Week 1: Understanding AI Agents & Their Roles in Your Business

            Goal: Help dry cleaners grasp how different AI agents work together in their business.

            Lesson 1: What Are AI Agents & Why Should Dry Cleaners Care?

            Key Takeaways:

            • AI agents are digital tools that automate tasks, such as responding to customer messages, managing inventory, and tracking sales.

            • AI is already helping small businesses cut costs, save time, and improve customer service.

            • Dry cleaners who learn to use AI effectively will have a competitive edge.


            Action Step:

            • List 3 daily tasks that take up too much time in your shop and could be automated.

            Lesson 2: How AI Can Automate Different Aspects of Your Business

            Key Takeaways:

            AI works best when agents handle specific business functions:

            1. Customer Service AI – Answers FAQs, sends order updates, and books appointments.

            2. Inventory Management AI – Tracks stock levels and alerts you when supplies run low.

            3. Marketing AI – Creates social media posts, emails, and advertisements.

            4. Sales Tracking AI – Analyzes revenue trends and suggests pricing strategies.


            Action Step:

            • Identify which AI tools you already use (if any) and which areas could benefit from AI support.

            Lesson 3: Creating a Simple AI Workflow for Your Business

            Key Takeaways:

            • AI should integrate smoothly into your existing processes without disrupting operations.

            • Example AI workflow for a dry cleaner:

              • AI tracks completed orders in the POS system.

              • AI sends automated text notifications to customers.

              • AI schedules social media posts promoting special discounts.

            • The goal is efficiency, not complexity.


            Action Step:

            • Draft a simple AI workflow for your shop using the template below.

            Week 1 Action Guide

            Step 1: Identify Time-Consuming Tasks

            List 3 tasks in your business that take too much time:

              Step 2: AI Role Matching

              Match the tasks with AI categories:

              Task AI Agent Type (Customer Service, Marketing, Sales, Inventory)
              1.
              2.
              3.

              Step 3: Build a Simple AI Workflow

              Fill in this workflow template for your business:

              • Step 1: Customer places an order ➝ (What happens next? AI action)

              • Step 2: __________________ ➝ __________________

              • Step 3: __________________ ➝ __________________

              Next Week: Writing Effective AI Prompts for Maximum Efficiency


            1. 12 Mar 2025 10:16 AM | Dawn Hargrove-Avery (Administrator)


              As of March 2025, there is no indication that New York State is considering an expansion of its plastic bag ban to include dry cleaner garment bags. Under the Bag Waste Reduction Law, which took effect on March 1, 2020, garment bags used by dry cleaners are explicitly exempt, along with bags used for items like uncooked meat and newspapers. These exemptions were designed to account for the practical needs of specific industries.

              While environmental advocacy groups have voiced concerns about certain exemptions and continue to push for stricter measures to reduce plastic waste, there have been no legislative proposals or reported efforts specifically targeting the dry cleaning industry’s exemption. Current advocacy efforts are primarily focused on addressing issues related to thicker plastic bags marketed as reusable and promoting greater adoption of sustainable alternatives, such as reusable totes or paper bags.

              At this time, dry cleaners remain unaffected by any new restrictions under New York’s plastic bag regulations. However, as environmental initiatives and sustainability goals progress, future changes impacting the industry remain possible.

              The New York State FY 2025 budget does not specifically include new provisions or changes to the Bag Waste Reduction Act. However, there are ongoing legislative efforts and proposals related to plastic waste reduction:

              Senate Bill S1260: This bill aims to limit tinted green or brown bags to compostable plastic bags only, but it does not directly amend the Bag Waste Reduction Act. It is currently in the Senate Committee on Environmental Conservation.

              Senate Bill S1260, introduced on January 8, 2025, aims to amend the environmental conservation law to limit tinted green or brown bags to compostable plastic bags for exempt bags under the Bag Waste Reduction Act. Here's where it stands and how it might affect dry cleaners:

              Current Status:

              Introduced: The bill was referred to the Senate Environmental Conservation Committee on January 8, 2025.

              Pending: It is currently awaiting review and action by the committee.

              Potential Impact on Dry Cleaners:

              Exempt Bags: The bill specifically targets bags that are exempt from the bag waste reduction law, such as garment bags used by dry cleaners.

              Tinted Bags: If passed, the bill would prohibit exempt bags from being tinted green or brown unless they are compostable plastic bags.

              Effect on Dry Cleaners: While dry cleaners are exempt from the plastic bag ban, this bill could indirectly affect them if they use tinted bags that are not compostable. They might need to switch to compostable bags or ensure their bags comply with the new regulations.

              Key Points:

              Compliance: Dry cleaners would need to ensure that any tinted bags they use are compostable to comply with the law.

              Cost Implications: There could be additional costs associated with switching to compostable bags if they are more expensive than traditional plastic bags.

              Overall, while S1260 does not directly target dry cleaners, it could influence their packaging choices if they use tinted bags that fall under the exempt categories.

              Packaging Reduction and Recycling Infrastructure Act: Although not part of the budget, this bill aims to reduce single-use plastic packaging by 30% over 12 years. It passed the Senate in the previous session but stalled in the Assembly. Advocates continue to push for its passage.

              The Packaging Reduction and Recycling Infrastructure Act (PRRIA) in New York aims to significantly reduce single-use plastic packaging and improve recycling infrastructure. While dry cleaners are exempt from the plastic bag ban, the broader implications of this act could indirectly affect them:

              Key Provisions of PRRIA:

              Reduction Targets: The bill targets a 30% reduction in single-use plastic packaging over 12 years, with incremental goals starting in 2027.

              Extended Producer Responsibility (EPR): Companies will be responsible for the lifecycle of their packaging, including recycling and waste management costs.

              Toxic Chemical Bans: The bill prohibits the use of certain toxic chemicals in packaging, such as PFAS.

              Recycling Rates: It aims for a 70% recycling rate for all packaging materials by the end of the 12-year period.

              Potential Impact on Dry Cleaners:

              Indirect Effects: While dry cleaners are exempt from the plastic bag ban, they might face increased costs if they use other types of packaging affected by the bill, such as cardboard or paper packaging.

              Sustainability Expectations: The broader shift towards sustainability could influence consumer expectations, potentially encouraging dry cleaners to adopt more eco-friendly packaging options voluntarily.

              Supply Chain Impacts: If suppliers of packaging materials to dry cleaners are impacted by the bill, there could be changes in the availability or cost of packaging materials.

              Challenges and Opportunities:

              Challenges: Small businesses, including some dry cleaners, might face challenges if they rely on packaging that becomes more expensive due to the regulations.

              Opportunities: The focus on sustainability could create opportunities for dry cleaners to differentiate themselves by adopting eco-friendly practices, potentially attracting environmentally conscious customers.

              Overall, while PRRIA does not directly target dry cleaners, it contributes to a broader environmental policy landscape that may influence their operations and customer expectations.

              Environmental Funding: The budget includes significant funding for environmental initiatives, such as the Clean Water Infrastructure Act and the Environmental Protection Fund, but these do not specifically target the Bag Waste Reduction Act.

              The environmental funding initiatives in New York, such as the Clean Water Infrastructure Act and the Environmental Protection Fund (EPF), do not directly target the Bag Waste Reduction Act or specifically affect dry cleaners. However, these programs can indirectly influence dry cleaners in several ways:

              Clean Water Infrastructure Act:

              Water Quality Improvements: Funding for clean water infrastructure can improve wastewater management, which is crucial for dry cleaners using water-based cleaning methods. Enhanced wastewater systems can help reduce environmental impacts from water-based cleaning processes.

              Regulatory Compliance: Improved water infrastructure can also support compliance with environmental regulations, such as those under the Clean Water Act, which governs water discharges and stormwater runoff6.

              Environmental Protection Fund (EPF):

              Sustainability Initiatives: While EPF primarily supports projects like land conservation and habitat restoration, it also funds initiatives that promote recycling and sustainable practices7. Dry cleaners might benefit from grants or programs focused on sustainable business practices, such as converting to wet cleaning methods.

              Community Development: EPF projects often enhance local environments and community spaces. This could indirectly benefit dry cleaners by improving local business environments and promoting sustainable practices among consumers.

              Potential Impact on Dry Cleaners:

              Adoption of Sustainable Practices: Environmental funding initiatives can encourage businesses to adopt more sustainable practices. Dry cleaners might explore alternatives like wet cleaning or carbon dioxide cleaning, which could reduce their environmental footprint and align with broader sustainability goals.

              Regulatory Compliance Support: Enhanced environmental infrastructure and funding can support compliance with existing regulations, such as those related to perchloroethylene (perc) use in dry cleaning.

              Overall, while these funding initiatives do not directly target dry cleaners or the Bag Waste Reduction Act, they contribute to a broader environmental policy landscape that encourages sustainability and compliance with environmental regulations.

              Overall, while there are no new budget provisions directly affecting the Bag Waste Reduction Act, ongoing legislative efforts focus on broader plastic waste reduction

              We will continue to monitor this


            2. 12 Mar 2025 9:30 AM | Dawn Hargrove-Avery (Administrator)

              Marketing Feels Overwhelming—But It Doesn’t Have to Be

              If you run a dry cleaning business, you already have enough on your plate.

              You’re handling customers, tracking orders, managing employees—and somehow, you’re supposed to keep up with marketing too?

              • You know you should be posting on social media, but who has time?
              • You want to send promotions, but it’s hard to know what works.
              • You hear about digital advertising, but it feels like a money pit.

              It’s frustrating. You need marketing that actually works—without sucking up all your time.

              That’s where AI marketing comes in.

              A Better Way to Market Your Dry Cleaning Business

              Imagine if your marketing ran automatically—without you stressing over what to post, when to email, or how to get customers to come back.

              That’s what AI-powered marketing does.

              AI can help you:

              • Write and schedule social media posts so your business stays visible.
              • Respond to customer reviews and messages without manual effort.
              • Run smart digital ads that actually bring in new customers.
              • Send personalized offers based on customer habits.
              • Improve your Google ranking so more people find your shop.

              It’s marketing on autopilot—with better results.

              How AI Marketing Works for Dry Cleaners

              You don’t need to be tech-savvy or have a huge budget. AI tools do the heavy lifting for you.

              1. AI-Powered Social Media: Stay Visible Without Lifting a Finger

              Your customers are scrolling Facebook and Instagram daily. But if you’re not posting, they’re not thinking about you.

              With AI, you can:

              • Generate engaging posts in seconds.
              • Schedule content for weeks at a time.
              • Design graphics that look professional.

              No more wondering what to post. AI keeps your business front and center.

              2. AI-Driven Customer Engagement: Never Miss a Review or Message

              A single bad review—or an unanswered customer question—can cost you business.

              AI helps you:

              • Automatically respond to Facebook, Google, and Yelp reviews.
              • Answer common customer inquiries instantly.
              • Send follow-up messages after a customer picks up their order.

              Better engagement = more repeat customers.

              3. AI-Powered Ads: More Customers, Less Ad Spend

              Running Facebook or Google ads can feel like throwing money into the wind. AI removes the guesswork by:

              • Targeting the right people—busy professionals, local families, or hotels.
              • Optimizing ad spend so you get better results for less money.
              • Writing high-converting ad copy automatically.

              With AI, you get smarter advertising that actually works.

              4. AI for Personalized Promotions: Send the Right Offers to the Right People

              Generic promotions don’t work. AI analyzes your customers’ habits and sends:

              • Discounts to customers who haven’t visited in months.
              • Upsells to people who frequently bring in bulk orders.
              • Special promotions for seasonal services like wedding dress cleaning.

              More relevant promotions = higher response rates = more revenue.

              5. AI for Local SEO: Get Found on Google

              When someone searches “dry cleaner near me,” are you showing up? AI helps you:

              • Optimize your website so Google ranks you higher.
              • Generate SEO-friendly blog posts to attract search traffic.
              • Manage your Google My Business listing to increase visibility.

              More visibility = more walk-ins.

              What Happens If You Ignore AI Marketing?

              Let’s be real—your competitors are going to figure this out.

              The dry cleaners using AI will:

              Stay top-of-mind with customers.
              Get more positive reviews and engagement.
              Run cost-effective ads that actually bring in business.
              Attract more local customers searching for dry cleaners.

              Meanwhile, businesses that don’t adapt will start falling behind.

              AI marketing isn’t the future—it’s happening right now.

              What Should You Do Next?

              At NCA, we’re helping dry cleaners implement AI marketing in practical, easy-to-use ways—without the hype or unnecessary complexity.

              Just give us a call or jump on one of our webinars dawn@nca-i.com


            << First  < Prev   1   2   3   4   5   ...   Next >  Last >> 

            News Update:

            We have been made aware that National Waste sold its facility to Clean Earth.

            www.cleanearth.com/contact

            If you visit, www.cleanearth.com/contact and fill out the form, you can get registered as a customer.

            Clean Earth Phone Number: 866-303-7644

            Another option for waste removal is.

            Clean Harbors- Clean Harbors recently purchased Safety Clean

            Visit www cleanharbors.com/locations for a complete list of the facilities.

            example NY  631-703-3451     Bridgeport NJ 856-467-3103

            ERC FAQ's



            I already received PPP. Can I still get the ERC?

            The simple answer is YES! On December 27, 2020, The Taxpayer Certainty and Disaster Tax Relief Act of 2020 was enacted. This Act modified the ERC credit rules. One change included a modification that permits a company to have a PPP loan, and also be able to take advantage of the ERC credit. But, you may not use the same dollar for dollar funds. We consider this when we process your ERC credit.

            How will my ERC tax credit be disbursed?

            We are proud to have established the ERC Master Trust for the benefit of our clients’ Tax Refunds. Eastern Point Trust Company (EPTC) — the same prestigious Trust Company that assisted in disbursing the Flint Contaminated Water Fund, The NFL CTE Concussion Fund, the Bernie Madoff Settlement Fund, and many other nationally known Escrow accounts — is our trust company. Feel safe knowing that all funds received are deposited directly into the Eastern Point Trust Company and are placed into the ERC Master Trust; then dispersed into separate sub-trust accounts for each individual client.

            How do I repay the ERC Credit?

            Another simple answer…You don’t! The ERC credit IS NOT A LOAN! The ERC credit is a refundable tax credit that you are eligible to receive if you meet the criteria. If you do not file for the ERC credit and are eligible for it, you will lose out on receiving thousands, or even millions of dollars that are actually owed to you.


            How long does it usually take to get my ERC Credit?

            The process works in 5 easy steps:

            • You submit our pre-qualifying questionnaire.
            • You will receive a link to upload the documents we will request.
            • Within 2-7 days (and at no charge), we provide you the exact dollar amount of the credit you are owed.
            • If you decide to contract with us, you will select a payment option, and your claim will be filed.
            • Your refund will be generated by the IRS (there is currently a 20-week minimum backlog for ERC refunds).

            Why should I contract ERC Helpdesk…can’t my CPA file for me?

            The only service ERC Helpdesk provides is the calculation and filing for ERC refunds—which is based on your payroll. Your CPA likely handles your business income tax returns. ERC is likely not their specialty. While your CPA can file for your ERC, it is highly likely that because of their unfamiliarity with The Cares Act and ERC credit, they might miss important findings that can make your ERC refund greater. To put it in simpler terms, we are ERC credit experts; your CPA is a tax specialist. You need an ERC expert to maximize the opportunity for a greater ERC refund. In fact, many CPAs and payroll companies do not want to file ERC and refer their clients to us.

            Can I qualify for the ERC program if my 2020 revenue went up?

            Another resounding, “YES!” There are two qualifiers for 2020: either revenue reduction, or a “full or partial shutdown of your business due to COVID-19.” The IRS describes this as “A government authority required partial or full shutdown of your business during 2020 or 2021. This includes your operations being limited by commerce, inability to travel or restrictions of group meetings.” These are some examples of possible qualifying events:

            A business that ordinarily met with clients in person had to cancel meetings due to COVID-19.

            A restaurant was forced to close and/or limit its on-site dining capacity due to COVID-19 restrictions.

            Supply chain interruptions caused your business to have delayed production timelines.

            COVID-19 restrictions lowered the amount of people who could attend an event with your business.

            Your business had to reduce operating hours due to COVID-19 cleaning requirements and restrictions.

            Will the IRS run out of ERC funds?

            The government has funded $400 billion for the ERC credit program. When the funds are exhausted, the program will end. If you are an eligible employer, currently, there are funds available, and you will receive the ERC credit. The faster you file, the more likely you are to receive your credit.

            As an owner, do my wages or the wages of any family member I employ qualify?

            Maybe. Wages of owners who have majority ownership, defined as over 50%, do not qualify, nor do the W2 wages of any immediate family members of the owner. In the case an owner has 50% or less ownership, their W2 wages qualify, as do the W2 wages paid to immediate family members.

            Is the ERC Credit taxable?

            For federal income tax purposes, you will need to provide the credit information to your CPA and report it on your tax return.

            We have researched the Employee Retention Credit, but we do not offer accounting or legal advice. Please contact your attorney and CPA regarding this program.

            Blog posts

            According to the record, The City Council took this action based on the recommendation of the Workplace Taskforce, of which the NCA was an active member.

            On July 18, 2021, the City enacted Local Law 80 of 2021, which repeals the licensing requirement for retail laundries. This repeal goes into effect on December 31, 2021.

            Beginning December 31, 2021, you will no longer need a Retail Laundry license from DCWP to operate your retail laundry business. Because the license is no longer required, DCWP will no longer accept new or renewal license applications.

            NOTE: Industrial Laundry and Industrial Laundry Delivery businesses will continue to be licensed. The license repeal is only for Retail Laundries.

            NEXT STEPS:

            On December 31, 2021, your current Retail Laundry license will expire and you may take down DCWP’s license sign. You will not need to surrender or renew your Retail Laundry license.

            Even though you will no longer need a license for your retail laundry, you will still be required to comply with other laws DCWP enforces, such as:

            • Your business’s bills, tickets, business cards, advertising and stationery must list your business name and address;
            • Every document (example: receipt, delivery ticket, invoice, statement, etc.) that contains charges to a consumer must accurately and clearly state each of the laundry charges, not just the total charge;
            • All vehicles used for delivery of laundry must include your business’s name, address, and telephone number in letters at least 2 inches in height;
            • You must post a price list where orders are placed or payments are made by consumers;
            • Your price list must contain a list of services offered, the minimum price charged for each service, and a description of any factors that may cause the price to be higher than the minimum. Your price list must not contain different prices for men and women for the same services;
            • If scales are used to weigh laundry on the premises, each scale must have a DCWP seal and must be inspected annually;
            • If your business offers self-service laundry machines to the general public:
            • an attendant must be on site from 8:00 P.M. until closing or 6:00 A.M. the following day, whichever is earlier; and
            • you must post a sign in a location that is clearly visible to consumers which states to whom complaints and claims for refunds must be made.


            Repeal of Retail Laundry License


            COVID-19 Response Document


            https://www.governor.ny.gov/news/no-20213-continuing-temporary-suspension-and-modification-laws-relating-disaster-emergency

            Sections 3203 and 4510 of the Insurance Law are modified to extend the grace period for the payment of premiums and fees to 90 days for any life insurance policyholder or fraternal benefit society certificate holder, as those terms are used in such sections, facing a financial hardship as a result of the COVID-19 pandemic;  

            Sections 3203, 3219, and 3220 of the Insurance Law are modified to provide a life insurance policyholder or annuity contract holder or a certificate holder, as those terms are used in such sections, under a group policy or contract with 90 days to exercise rights or benefits under the applicable life insurance policy or annuity contract for any policyholder or contract holder or certificate holder under the group policy or contract who is unable timely to exercise rights or benefits as a result of the COVID-19 pandemic;

            Section 1116 and Articles 34, 53, 54, and 55 of the Insurance Law and Sections 54 and 226 of the Workers’ Compensation Law are modified to impose a moratorium on an insurer canceling, non-renewing, or conditionally renewing any insurance policy issued to an individual or small business, or, in the case of a group insurance policy, insuring certificate holders that are individuals or small businesses, for a period of 60 days, for any policyholder, or in the case of a group insurance policy, group policyholder or certificate holder, facing financial hardship as a result of the COVID-19 pandemic.  The foregoing relief shall also apply to the kinds of insurance set forth in paragraphs (16), (17), (20), (21), (24), (26), and (30) of Section 1113(a) of the Insurance Law.  For purposes of this Executive Order, a small business shall mean any business that is resident in this State, is independently owned and operated, and employs one hundred or fewer individuals;

            City

            New York City – 5 Boroughs

            NY Hero Act, Model Airborne Infectious Disease Exposure Prevention Plan

            Protecting New York Workers from Airborne Diseases

            On May 5, 2021, Governor Andrew Cuomo signed the New York Health and Essential Rights Act (NY HERO Act) into law. The law mandates extensive new workplace health and safety protections in response to the COVID-19 pandemic. The purpose of the NY HERO Act is to protect employees against exposure and disease during a future airborne infectious disease outbreak.

            Under this new law, the New York State Department of Labor (NYS DOL), in consultation with the NYS Department of Health, has developed a new Airborne Infectious Disease Exposure Prevention Standard, a Model Airborne Infectious Disease Exposure Prevention Plan, and various industry-specific model plans for the prevention of airborne infectious disease. Employers can choose to adopt the applicable policy template/plan provided by NYS DOL or establish an alternative plan that meets or exceeds the standard’s minimum requirements.

            The airborne infectious disease exposure prevention plans must go into effect when an airborne infectious disease is designated by the New York State Commissioner of Health as a highly contagious communicable disease that presents a serious risk of harm to the public health. 

            Currently, while employers must adopt plans as required by the law, as of the date of this writing no designation has been made and plans are not required to be in effect.

            The standard and model plans are available in English and will be available in Spanish in the coming days. Employers are required to provide a copy of the adopted airborne infectious disease exposure prevention plan and post the same in a visible and prominent location within each worksite.

            Templates that apply to the Dry Cleaning Industry

            Eviction Updates by State


            Economic Injury Disaster Loan Assistance:

            https://www.sba.gov/disaster/apply-for-disaster-loan/index.html

            Online Application:

            https://covid19relief.sba.gov/#/

            U.S. SMALL BUSINESS ADMINISTRATION ECONOMIC INJURY DISASTER LOAN SUPPORTING INFORMATION

            https://www.sba.gov/disaster/apply-for-disaster-loan/pdfs/Economic%20Injury%20Disaster%20Loan%20Supporting%20Information%20(P-019).pdf

            Additional Forms

            A Disaster Assistance loan officer may request you to fill out the following additional forms:

            Home Loans or Sole Proprietor Loans

            Download corresponding forms below:

            Mailing Instructions

            All required documents listed below under Forms must be returned. All forms requiring signature must be signed and dated. Incomplete applications will not be accepted.

            U.S. Small Business Administration

            Processing and Disbursement Center

            14925 Kingsport Rd.

            Ft. Worth, TX 76155-2243

            If you have any questions, please contact 1-800-659-2955 or (TTY) (800) 877-8339

            Use this form to upload your disaster loan application.

            the 100 most active SBA 7(a) lending banks

            https://www.sba.gov/article/2020/mar/02/100-most-active-sba-7a-lenders

            State

            New York- Insurance

            NYS Executive Order 202.13   Re-Insurance Law Modifications

            Insurance Carriers must allow a 60 day grace period

            https://www.governor.ny.gov/news/no-20213-continuing-temporary-suspension-and-modification-laws-relating-disaster-emergency

            Sections 3203 and 4510 of the Insurance Law are modified to extend the grace period for the payment of premiums and fees to 90 days for any life insurance policyholder or fraternal benefit society certificate holder, as those terms are used in such sections, facing a financial hardship as a result of the COVID-19 pandemic;

            • Sections 3203, 3219, and 3220 of the Insurance Law are modified to provide a life insurance policyholder or annuity contract holder or a certificate holder, as those terms are used in such sections, under a group policy or contract with 90 days to exercise rights or benefits under the applicable life insurance policy or annuity contract for any policyholder or contract holder or certificate holder under the group policy or contract who is unable timely to exercise rights or benefits as a result of the COVID-19 pandemic;

            • Section 1116 and Articles 34, 53, 54, and 55 of the Insurance Law and Sections 54 and 226 of the Workers’ Compensation Law are modified to impose a moratorium on an insurer canceling, non-renewing, or conditionally renewing any insurance policy issued to an individual or small business, or, in the case of a group insurance policy, insuring certificate holders that are individuals or small businesses, for a period of 60 days, for any policyholder, or in the case of a group insurance policy, group policyholder or certificate holder, facing financial hardship as a result of the COVID-19 pandemic.  The foregoing relief shall also apply to the kinds of insurance set forth in paragraphs (16), (17), (20), (21), (24), (26), and (30) of Section 1113(a) of the Insurance Law.  For purposes of this Executive Order, a small business shall mean any business that is resident in this State, is independently owned and operated, and employs one hundred or fewer individuals;

            Small Business

            Federal

            CARES

            The Coronavirus Aid, Relief, and Economic Security (CARES) Act allocated $350 billion to help small businesses keep workers employed amid the pandemic and economic downturn. Known as the Paycheck Protection Program, the initiative provides 100% federally guaranteed loans to small businesses who maintain their payroll during this emergency.

            What will lenders be LOOKING FOR?

            In evaluating eligibility, lenders are directed to consider whether the borrower was in operation before February 15, 2020, and had employees for whom they paid salaries and payroll taxes or paid independent contractors.

            Lenders will also ask you for a good faith certification that:

            1. The uncertainty of current economic conditions makes the loan request necessary to support ongoing operations

            2. The borrower will use the loan proceeds to retain workers and maintain payroll or make mortgage, lease, and utility payments

            3. Borrower does not have an application pending for a loan duplicative of the purpose and amounts applied for here

            4. From Feb. 15, 2020, to Dec. 31, 2020, the borrower has not received a loan duplicative of the purpose and amounts applied for here (Note: There is an opportunity to fold emergency loans made between Jan. 31, 2020 and the date this loan program becomes available into a new loan)

            If you are an independent contractor, sole proprietor, or self-employed individual, lenders will also be looking for certain documents (final requirements will be announced by the government) such as payroll tax filings, Forms 1099-MISC, and income and expenses from the sole proprietorship.

            Revised PPP application form (4/2/2020)

            https://home.treasury.gov/system/files/136/Paycheck-Protection-Program-Application-3-30-2020-v3.pdf

            Revised PPP Loan Updated (6/2020)

            As of Thursday morning, the Senate unanimously approved a new bill that makes PPP loans more flexible in how and when they’re used. The House passed its version last week. Now, the bill just needs to be signed by the president for it to become law.

            The centerpiece of the CARES Act, the PPP, was intended to prop up small businesses like dry cleaners and help keep small business employees on the payroll. Loans can be for 2.5 times payroll costs, with no collateral. Most significantly, PPP loans can be forgiven, fully or in part, depending on if borrowers maintain headcounts and payrolls at pre-pandemic levels and use their loan for permitted expenses.  Many cleaners applied for, and some received this assistance

            The money can be used for payroll (no more than $100,000 annual salary per employee) as well as benefits (including paid sick leave and insurance premiums) and taxes on compensation. The new bill passed by the Senate allows for up to 40% (rather than 25%) of the loan to be used to cover mortgage interest, rent, and utilities.

            The new bill also expands the amount of time borrowers have to spend their loan and have them forgiven. Before, covered expenses had to be incurred over the eight weeks right after loan disbursement. Now, small business owners have 24 weeks. Also, they have until December 31, 2020 (instead of June 30) to rehire or restaff up to their pre-pandemic level.

            Any portion of the loan that is not forgiven will carry an interest rate of 1.0% and is due to be paid back within five (instead of two) years. However, payments are deferred for the first six months. There’s no pre-payment penalty.


            PPP Loan Forgiveness

            Borrowers will have their loans forgiven if they use the money for designated expenses. Participants are eligible for loan forgiveness for the amounts spent on authorized expenses over 24 weeks after loan disbursement.

            Total payments for payroll may be forgivable. Mortgage interest, rent, and utilities are also forgivable, up to 40% of the PPP loan. (Note that if your loan is forgiven, these expenses covered by the loan are not tax-deductible, the IRS recently stated in Notice 2020-32.)

            To get the entire amount of the loan forgiven (assuming that at least 60% is spent on payroll and the rest on permitted expenses), you must meet two criteria. 

            First, the full-time employee headcount cannot decline from average monthly levels during 2019 or during the past 12 months. If your business launched in the second half of 2019, you can use average headcounts from January 1, 2020, to February 29, 2020. If your business is seasonal, you can base your monthly averages on numbers from February 15, 2019, or March 1, 2019, to June 30, 2019.

            Second, for loans to become full grants, employers cannot cut salaries or wages. If they do, the forgiven amount will be reduced. Employers who already let workers go (between February 15 and April 26, 2020) have until December 31 to restaff.

            The SBA has released the application for PPP loan forgiveness. It is two pages, plus nine pages of instructions and worksheets.  Three big changes to note:

            1.      Instead of having to use your loan to cover the eight weeks right after loan disbursement, borrowers can start with the first pay period after the loan disbursement. (So if you receive the loan on Thursday, and your next pay period starts on Sunday, you can start with that Sunday pay period.)

            2.      Borrowers are not required to report all allowed non-payroll costs (i.e., rent, mortgage interest, and utilities) if they don’t want to include them in the forgiveness amount. Before, there was some confusion over this; the flexibility may help borrowers keep their non-payroll costs within the required percentage (25%).

            3.      The SBA recognizes that some employees who have been let go may get new jobs, or some may be fired with cause. So now there is a safe harbor for these situations.

            --  The SBA has a summary of loan terms here.  link address.....https://home.treasury.gov/system/files/136/PPP--Fact-Sheet.pdf 

            If you were wary of applying for PPP money before due to the nebulous information regarding forgiveness, consult with your accountant about whether the new terms make it a more comfortable fit for your business.

            To increase your likelihood of getting money in the new round of funding, you should line up a bank and apply right away. Applications have slowed down compared to the first round, but the program is first-come, first-served. The deadline is June 30.  


            Small Business Continuity Fund

            1. As of March 27th, applications are open for INTEREST-FREE LOANS through the Small Business Continuity Fund. Go to https://www1.nyc.gov/nycbusiness/article/nyc-small-business-continuity-loan-program

            The Fund, a public-private partnership between Goldman Sachs 10,000 Small Businesses, Tapestry, Inc.’s Coach Foundation and Pursuit, offers loans of up to $75,000 to small businesses in New York City as they deal with various challenges in response to the novel coronavirus. To qualify, businesses must:

            • Be located within the five boroughs of New York City

            • Demonstrate that the COVID-19 outbreak caused at least a 25% decrease in revenue

            • Employ 99 employees or fewer in total across all locations • Demonstrate ability to repay the loan

            • Have no outstanding tax liens or legal judgments

            As part of the application, businesses will be required to demonstrate a revenue decrease by providing documentation such as: point-of-sales reports, bank statements, quarterly sales tax filings, 2019 tax returns, or CPA-certified profit & loss statements. Goldman Sachs Foundation will provide a grant to support technical assistance and capacity-building for the Small Business Continuity Fund.


            The Employee Retention Grant Program

            2. The Employee Retention Grant Program is available to help small businesses deal with the impact of COVID-19. Go to https://www1.nyc.gov/nycbusiness/article/nyc-employee-retention-grant-program

            The City has launched the Employee Retention Grant Program to help retain employees as businesses face decreased revenue.

            This program is available to New York City businesses with:

            a. one to four employees and

            b. can demonstrate at least a 25% decrease in revenue as a result of COVID-19.

            Eligible businesses will receive a grant covering up to 40% of their payroll for two months. Businesses can access up to $27,000.

            Who Can Apply?

            Businesses must:

            • Be located within the five boroughs of New York City

            • Demonstrate that the COVID-19 outbreak caused at least a 25% decrease in revenue

            • Employ 1-4 employees in total across all locations

            • Have been in operation for at least 6 months

            • Have no outstanding tax liens or legal judgments

            3. Northern Manhattan Emergency Recovery Fund

            The Northern Manhattan Emergency Recovery Fund has received $2 million from Presbyterian Hospital for immediate relief to aid in the recovery and development of the community. The Fund will be administered by the Hispanic

             Federation. Go here for details https://hispanicfederation.org/nomafund/


            For Employees

            Federal

            State 

            City 


            Things to Consider

            Miscellaneous

            The New York State ban on plastic bags has been postponed from April 1st toMay 15th Utilities have been ordered to not shut off service for gas, water, or electricity.

            For NYC Employees

            Verizon, Spectrum, and other cable providers' offer for free internet for households with school-age children. Verizon is also offering other learning tools and some premium TV channels offered to customers at no additional cost. Read the release: http://verizon.com/about/news/verizon-customers-learning-tools-premium-tv

            Con Ed has halted all meter reading and installation of smart meters; stopped shutoffs of electric, natural gas or steam service due to non-payment resulting from the health crisis; waived new late-payment charges; and suspended the fee charged to a customer who is unable to grant access to their property. They WILL continue to shut off service when there is a safety issue. Customer service walk-in centers are shut. Residential customers can choose one of the alternate ways to pay their bill, including online at My Account, by mail with a check or money order, or by phone at 1-888-925-5016,

            SNAP ASSISTANCE. The nonprofit expensify.org will reimburse SNAP participants $50 after they use their EBT card for approved purchases and submit a receipt. They are allocating these funds to help families in need to purchase essential groceries during the COVID-19 outbreak. There's no "catch" and the money is directly deposited into the participant's bank account. Employees should visit Expensify.org/hunger for more information.

            Beginning Monday, March 23rd, free meals will be distributed at more than 400 sites across the city. Students may pick up three meals at one time. Find a location near you.

            The New York State ban on plastic bags has been postponed from April 1st to May 15th 


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