Week 1: Understanding AI Agents & Their Roles in Your Business

Goal: Help dry cleaners grasp how different AI agents work together in their business.

Lesson 1: What Are AI Agents & Why Should Dry Cleaners Care?

Key Takeaways:

• AI agents are digital tools that automate tasks, such as responding to customer messages, managing inventory, and tracking sales.

• AI is already helping small businesses cut costs, save time, and improve customer service.

• Dry cleaners who learn to use AI effectively will have a competitive edge.

Action Step:

• List 3 daily tasks that take up too much time in your shop and could be automated.

Lesson 2: How AI Can Automate Different Aspects of Your Business

Key Takeaways:

AI works best when agents handle specific business functions:

1. Customer Service AI – Answers FAQs, sends order updates, and books appointments.

2. Inventory Management AI – Tracks stock levels and alerts you when supplies run low.

3. Marketing AI – Creates social media posts, emails, and advertisements.

4. Sales Tracking AI – Analyzes revenue trends and suggests pricing strategies.

Action Step:

• Identify which AI tools you already use (if any) and which areas could benefit from AI support.

Lesson 3: Creating a Simple AI Workflow for Your Business

Key Takeaways:

• AI should integrate smoothly into your existing processes without disrupting operations.

• Example AI workflow for a dry cleaner:

  • AI tracks completed orders in the POS system.

  • AI sends automated text notifications to customers.

  • AI schedules social media posts promoting special discounts.

• The goal is efficiency, not complexity.

Action Step:

• Draft a simple AI workflow for your shop using the template below.

Week 1 Action Guide

Step 1: Identify Time-Consuming Tasks

List 3 tasks in your business that take too much time:

Step 2: AI Role Matching

Match the tasks with AI categories:

Task	AI Agent Type (Customer Service, Marketing, Sales, Inventory)
1.
2.
3.

Step 3: Build a Simple AI Workflow

Fill in this workflow template for your business:

• Step 1: Customer places an order ➝ (What happens next? AI action)

• Step 2: __________________ ➝ __________________

• Step 3: __________________ ➝ __________________

Next Week: Writing Effective AI Prompts for Maximum Efficiency